Bus Tickets from Newport to London Gatwick Airport

A customer requires only one email with their tickets attached. A customer does not require multiple emails every day filling his mail box. The customer’s experience of working through multiple screens to get his ticket is not efficient, and then being told there is a possibility that they may need to contact a person because the computer system Has faults. Contact with a real person early in the transaction would save the frustration of being involved with a inefficient customer system

Although late bus driver apologised, due to road closed because of fatal accident which was what all the passengers had surmised due to news.

The bus arrived on the time advertised , and also arrived early to my final destination . The seats were comfortable and had access to a charging mains ,the only downside was the Wifi was not working . The toilet was clean , as well as the bus . We was notified regularly on our location and traffic. Overall I was very happy , and will choose National Express again .