Bus Tickets from Pietermaritzburg to East London

There was nothing enjoyable. Bus broke from Kokstad to about 15km to Mthatha. Luckily there was another one after us so we were asked to take our bags and occupy it. When we got at Umthatha, we had to occupy another bus for the second time now. First bus airconditioner was working, 2nd and 3rd bus was not.

I did not enjoy trip bus was two hours late, was not performing, doesn't have power especially when it has to go up the hill, service your busses please

Everything was excellent about the journey, it is only that we delayed because of an accident which we came across and it blocked the bus we were travelling with for 1and half hours. On the part of the it was excellent as well except that the bus drivers did not want to stop us at the bus station in East London as usual they stopped for us at Windmill only and most passengers were complaining about that as there was sort of an incinvinience.

Bus was 5 hours late, forced to stand all time waiting as depot stenciled with human waste, no explanation apology or worry from your side, typical African operation no worries.

This bus not arrived at all without any update, and all of a sudden we appear on intercape…. We were supposed to travel @11:23 ended up travelling @2:30 with other bus. Even that bus had a brake down im very disappointed. We traveled 13hours instead of 9hours

Nothing to enjoy at all.I am very upset with your service. Firstly the bus was scheduled to depart at 23:25 but instead came at 00:20.Worst senario is the bus staion where we waited closed at 23:30 and we had to wait outside as cold as it was. I have initially booked Bigsky and intercape came which caused a lot of confusion to me .Secondly when the bus came at 00:20 no one apologised for the delay ,ofcourse there was a lot coming. •The bus was dirty. •I wont lie the drivers were nice regardless. •Further more the bus had a technical issue at Mzimkhulu where we stayed for 2hrs waiting for the machanic(remember the bus has only traveled 2hrs and already had problems on top of being late.) •The machanic came and took about 30min to fix the issue nevertheless the bus continued to give problems and stoping several times. •The bus had then arrived in East London at 15:00 instead of 09:25, a huge 6hrs delay! Overall this has been a terrible experience ,and an inconvinience as I could not attend my scheduled meetings for the day. I kindly as ask to be fully refunded for this ticket.