How to travel from Oaxaca to Mexico City

Despite specifying that I wanted the ADO station, my ticket was at another station many miles away. I had to pay twice.

Arrived at destination 2 hours later than predicted was no traffic also so not sure why, maybe the frequent stops ?

We arrived at our bus station with plenty of time. When our bus was due (10:10), it did not arrive. I was told that there was a delay and it would arrive in one hour. We waited until 11:30 with no updates from the staff. When I questioned them, they told me the service was not running because they did not provide the correct bus. The staff offered no apology for this delay and awful lack of communication. The staff member booked us onto a later bus with a different company(12:30), again without apology. That bus arrived 40 minutes later than it's scheduled arrival time in Mexico city, meaning we arrived almost 4 hours later to our destination than our original time. Highly disappointed with this company and service, and distinctive lack of accountability or responsibility to ensure customers are kept informed and satisfied. I do not recommend AU at all and advise all travellers to avoid using it.

Thema seats were not comfortable and the TV program was mir disturing than entertaining.

Everything went smoothly until we hit traffic. Our bus was 3 hours late. If the driver had simply used Google maps, that would not have happened as there were alternate routes suggested which were faster.

The bus was on time for departure and arrival. But, the seats were dirty and the 3 I tried were broken so I couldn’t sit up straight. The tv didn’t work properly and kept going off and on the whole journey. The driver didn’t take the midway break, instead he stopped 45m outside of our final destination - on a 6:40hr journey we needed a break halfway and not when it suited the driver. The toilet was quite grim and didn’t have any soap so would have preferred not to use it.

The bus smell funny and is not cleaned very often. I didn't use the bathroom because the smell coming from it was enough to tell me it wasn’t cleaned.

Muy buena rápida y efectiva

Not happy with late bus, especially so early in the morning.