Bus Tickets from Ottawa to Pearson Toronto Airport

The driver was rude and unprofessional. The bus was filthy and hot. Will never ride with Flix again!

Worst experience ever! The bus was not properly cleaned. The seats were very uncomfortable. On top of everything they’re heating system was broken or something. It was so cold throughout the whole journey, I got sick because of it. And not to mention there was no wifi connection. I paid $74 and got the worst service.

Everything went well. Except 1980 Ogilieve in Ottawa is a big place. Passengers didn't know the exact location so better display on tmap and at Mall will be helpful with exact pin location

Terrible service. Missed connection. 2 hours late. Disorganized. Blaming passengers.

2 hours and a half late. The second bus left without us. Almost had to stay at the halfway point until 3am.

I had to change buses at night! when transferring, I moved completely into a clogged bus, where there were no seats!

The bus was late and it was very difficult to find out if it was on its way. The bus GPS was incorrect. The bus driver was kind and polite.

It was an amazing experience I had, the driver was very friendly and very polite.

Enjoyed: Smooth travel. Clean washroom. Wifi Didn’t enjoy: no fold-out table. Driver on the phone.

comfortable seats, nice staff, arrived exactly on time and stopped for food. saved me from via delays.

Excellent service by Red Arrow. On time pick-up and on time arrival at destination. Crew was Jack and Jilian was excellent in their service.

I enjoyed their services and driving too. Refreshments. Keep up your Good work @ Red Arrow. Thanks

They cancelled my trip few hrs before my trip. And send me a message at 2:00 am rediculous

Bus didn’t come. Had to book another bus with another company later in the day.

Our trip for 10:00 am was canceled at 2:00 am at night for „unforeseen circumstances“ so we had to scramble to find a new bus with a different company in the morning. Extremely short notice and no alternative trip or customer service available from the company. Extremely dissatisfied.

It was great, more comfortable than taking the bus😫.. the staffs are very friendly and polite♥️♥️

Every train has a delay - cancelled a whole day so I sat at the terminal for Hours and we all lost valuable and priceless times of our life. Via rail is absolutely garbage.

Very dissatisfied due to the delay and slow ride. Missed an important appointment

Every thing was okay except the back roll space is too tight for four people, I was uncomfortable.

-) Driver does not allow us to eat nor drink in the car, yet they casually drink an can.

The bus was a bit late but we were not left in the dark. We received a notification and left Ottawa at the appointed time. The driver was great. Informative and pleasant. Will use this company again.

Our driver was great! Everything was communicated to me as a passenger so I knew what was going on.

The ride was comfortable and faster than my other trips with other travel companies. The driver was kind and very accommodating.

I payed for the services us of a bus and was given a van. no email to let me know about the changes. i’m not going to use this service again