How to travel from New York to Washington

The driver was very rude and although we have arrived at the destination a little earlier, the whole way he was hitting brakes and jerking the bus. My son and I felt unsafe the whole way. Also, the driver did not announce the stop when we arrived at the Union Station (DC) before our last stop (Rosslyn, VA) and people were getting off thinking it was the final stop. I would not recommend taking this bus

Travel Alerts punctuality (departure) late arrival due to bad traffic jam .Cooling was ok too

Journey was good except sometimes the driver was rude in giving instructions as if we school kids !

I enjoyed the ride, the driver was great 👍 however, when being outside at silverspring, the guy who went on the pasing my chair in the bus took my water bottle which I had recently bought. Sad though that stealing on the bus is still exist

Seat wasn't very comfortable. My seat didn't recline. I noticed foot rests were missing some places. The bus looked really worn. Bus driver honked excessively through the trip.

Got to Washington Union terminal an hour Late. Upset my plans big time. I got stranded along with my family before figuring out the right course of action for myself and then. Missed out on an important dinner appointment and a pickup arrangement. All plans for the evening got screwed up.Nobody ever informed me about the potential delay nor did they ever apologize about it. Ridiculous. My first ever travel with greyhound. I was let down in their reputation of what I had in my mind.

Best Bus is the best bus I’ve taken thus far. The bus is clean and comfortable. The Wi-Fi connection is strong and every seat has an electric outlet. The staff are very professional. I also appreciate that they hand everyone a water bottle and are good about collecting trash.

Older bus. Need hand sanitizer in the bath rooms. Wi fi was spotty. Engaging and pleasant driver W. Williams but arrived more than 30 minutes late in NYC and stopped 2x en route.

The bus left on time,gave free water,and made an announcement about everyone being courteous with cell phone usage and no using speakers. I didn't enjoy taking out my own bag,nor the fact that the reading light didn't work as I and another passenger wanted to continue reading when it got dark outside,but the light switch didn't work. Other than that great ride.

The bus got there over an hour late and the AC stopped working during the trip so it got very hot.

I had a very disappointing experience with this bus service. Right from check-in, the customer service was incredibly rude and unhelpful. I was told beforehand that there was a limit on the number of bags, but when I arrived, it seemed like there were no rules at all—people were bringing an excessive amount of luggage with no one regulating it. The bus itself was extremely cramped with no leg room whatsoever, making the journey uncomfortable from start to finish. To top it off, we arrived 20 minutes late, though at least we got there in one piece. I won’t be using this service again.

The driver had no voice People needed to ask questions about the stop, how long they could go inside the restroom/mini markt. I needed to ask if he would be stopping for more than 10 minutes . He could not / would not answer. Also, the bathroom was discustingly unhygenic. Gross

Track number was announced very late. Business carriage was far away from the access point to platform and we had to get there in a hurry because there was no possibility to prepare for boarding. A good practice would be eg. separate queue for business class like on airports. Train was very late (35 min) on the final station.

Very terrible!! Trip was perfect, but the staff at the train station was very very rude!!

Everything was fine but WiFi is not working in the train, for me it’s important so mention that