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Customers have mixed reviews about the bus service. Some appreciate the caring and safe driver from Toronto to London, while others mention issues like dirty bathrooms without lights and lack of plugs in seats.
Book A Ride Ottawa London recent customer reviews
Unprofessional company. Driver arrived 40 minutes late. Yelling at customers and constantly smoking cigarettes in their faces. I witnessed him yelling at multiple people through the day. Essentially anyone that would ask him a question he would yell back “I own this company”. Second bus was delayed an hour. A bus showed up that looked like it was just stolen and painted completely black with cheap spray paint. It was an experience that’s for sure. Definitely my last with that company.
Aaron H.
It was an absolute nightmare. I arrived at the bus stop at the scheduled time and location but the bus never showed up. As an 18-year-old girl stranded in downtown Toronto on a dark, cold, and dangerous night, I felt helpless and scared. Despite my desperate attempts to contact the company for an explanation, there was no response from their chat support or any update on the bus status. The situation left me highly vulnerable and my parents, who were the only ones who could help, were three hours away. I had to find a safe place to stay, which cost me extra money and added to my already mounting stress. The lack of communication and disregard from the company is unacceptable. I urge them to take responsibility for their mistakes and ensure that this never happens to anyone else. The disrespect from the company is unacceptable.
Melissa S.
The bus was an hour late and I was never notified, waiting outside in the cold... the driver decided to take a 15 mins mid-ride break regardless of us being late, which turned into a 34 mins break. I missed my connection in Toronto (they sent another one shortly after, which was nice, but I was still very late to my engagement). Oh and there was no WiFi or functional power outlets on both busses. I don't usually give bad reviews, but this was absolutely horrible and it was my first and last time riding with these folks. Sorry.
J-f M.
Bayshore Shopping Centre to London Station Bus
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Frequently asked questions for your trip Ottawa - London
Where are the popular stops in Bayshore Shopping Centre and London Station?
About Bus Travel
Bus Travel Tips
Make friends with the driver. They usually know a lot about your destination and may even recommend which side of the bus to sit on to get the best views on the road between Ottawa and London!
From miles long of beauteous natural landscapes to impressive man-crafted sights, you're bound to be in for a visual treat on your bus trip from Ottawa to London.
Taking the bus creates the smallest carbon footprint compared to other modes of transport. Not to mention that buses will allow you to discover scenic gems from Ottawa to London that are otherwise impossible to come by with a plane.
Make a music playlist for your bus ride from Ottawa to London, and enjoy the scenery to tunes from your own personal soundtrack.
Did you know?
Did you know there are on average 4,400 intercity bus departures every day in the US only? This number has been growing for 9 years in a row, yay!
One of the longest bus route in the world goes all the way from Ontario to Alberta in Canada (with the same bus). This trip is 3,435 km or 2,135 miles long and the price is a bit under $100.
Did you know some bus companies in Germany offer to their passenger low-costs snacks and regional beer based on their destination? Prosit!
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