Bus Tickets from Lima to Cusco

It was nice that we could charge our phone and that we had 2 breaks of around 30 minutes. But the second day, the airco was not really working. Also the toilet became very gross so it smelled in the bus. There was also a 2 hour delay that was not communicated.

The bus got really hot during the night. There were curtains deciding the seats. It gave us some privacy while sleeping.

My luggage was loaded onto the wrong bus. It was pure luck I noticed it had been placed on a bus going to a completely different destination. I managed to rescue my rucksack, meanwhile the staff laughed

The bus was ok in terms of services , the toilet stinks constantly and the journey way is portrayed as 21 hours so in my case 6pm to 3pm however ended up being a total of 31 hours I get there was 2 stops but not 10 hours worth

No debería demorar tanto en llegar a su destino ya que ellos dijeron de 19 a 22 horas y se demoraron 26 horas

Dirty, hot environment, one of the rudest bus drivers I know, plus we had an accident caused by our “road rage” driver

Bus seats were really spacious, easy to check in and find the terminal at the station

We arrived at the terminal early but was able to check our bags in. We left on time, was served a delicious dinner of rice with beef patty and side of vegetables as well as a small breakfast. The seats were very comfortable and the temperature was great. We were provided with a pillow and blanket. Overall it was a great and safe experience. I’m glad I went this route to get to Cuzco. Remember to bring own headphones for the onboard entertainment.

Can't fault the service, the staff or the coach. Would recommend for value and comfort.

Bus ran on time, seats were comfortable. Only negative would be the lack of Wi-Fi (which it stated when booking)

My experience was great. I’m not very fluent in Spanish at the moment. So it was very reassuring when staff was bilingual. Now that may not always be the case but in my scenario it helped tremendously. The bus ride itself is very comfortable. Equipped with reclining seats and lcd screens to watch movies on your ride. As well as having an on-deck restroom, you’ll surely ride in comfort. Departure and arrival times are accurate, in fact I think we arrived earlier than our intended arrival. The only problem I experienced was a lack of onboard Wi-Fi. But other than that no complaints.

We booket online and chose our seats in front, but when we arrived our seats were in the back

The biggest complaint and problem was the bathroom. For a 22 hour bus trip and first class bus, the cleanliness and quality of the toilet needs attention and improvement. The service was excellent from Valeria.

Excellent service. We didn’t realize that the seats up top which cost a bit extra had more room and personal entertainment, next time we will buy the top deck tickets for sure. Bus bathroom did get a bit dirty but otherwise for a 22hr hour bus amazing!

Everything was fine. But the lady didnt want to gave us the WiFi password?! And maybe give the passengers 2 times the oppurtunities to go out the bus. 21 hours sitting is quite long.