Bus Tickets from Montreal to Ottawa

I have mobility problems, the not at YUL gave wrong info as to where to catch the bus, by the time I reached it, it had few seats. Perhaps some handicap specific seats at the front

The seats were conjested. I felt pressed against the copassenger. Rough driving. The driver was not bilingual and also impolite.

The services of Orleans Express is better delivered than most airlines. It was prompt, comfortable and good value for money. But the WiFi needs improvement.

The bus driver seemed agitated that I was talking English even though this was a bus that is going to Ottawa and a company that offers travel services to other cities in Canada… there shouldn’t be an issue with me speaking English and I shouldn’t be made to feel like an annoyance for speaking it. Also, it was raining and the ground was completely soaked. The bus driver took my bag and the only other passengers bag and just put them on the wet pavement and didnt say a word. When I’ve travelled with Maheux, usually the drivers hand me my bag and are kind. This is the only time I had an experience like this.

Le chauffeur super gentil, courtois et avec une conduite super douce j'ai pas vu le temps passer

The bus arrived on time, the driver was very professional, kind and helpful. I feel safe with his driving ability. The bus was in great condition, However it would have been a lot better if there was wifi available on the bus and if there were charging points where we can charge our phone.