Book Eagle Liner Bus Tickets

There is a toilet on most Eagle Liner buses. The toilet is located at the back of the bus or near the middle. We recommend bringing hand sanitizer, as most buses don't have running water. It is best to hold on to the rails when using the toilet in a moving bus.

The ideal time to arrive at your destined departure point is at least 30 minutes before the departure time shown on your ticket. It would be best if you also were in your seat 10 minutes before departure, or else a standby passenger would take it.

Children under three years old can travel free of charge, but only one baby per adult can travel. Any additional babies are of a normal fee. Children under three can also travel on their parents’‘ laps. Children under 12 cannot travel alone; they must always have a parent travelling with them. Children older than 12 but younger than 18 can travel alone as long as their parents sign the correct indemnity form, provide an affidavit from at least one parent when travelling in or out of South Africa, and (with a legal guardian) a court order proving legal rights.

There's nothing you can do if you miss the bus. However, you can cancel your ticket up to six hours before departure. If you do cancel your ticket, you're subject to a 20% cancellation fee. The refund will be paid back into your bank account within 15 business days.

If you cancel your ticket three hours before departure, you'll have to pay an additional fee. You're allowed to make an alternative booking to the same route, but you cannot cancel and refund the ticket you have already rebooked.

You cannot carry luggage unless you’re travelling with it. Eagle Liner allows a luggage allowance of one item not exceeding 20 kilograms for domestic trips and 30 kilograms for international trips. The maximum dimensions should be 80 centimetres by 60 centimetres by 60 centimetres. If your luggage exceeds that limit, it will either not be allowed, or you will pay extra. Eagle Liner is not responsible for any damage or loss done to your luggage and does not accept luggage at its discretion.

To board onto an Eagle Liner bus, you need to bring a valid ticket and identification documents, like an ID card. Children need to bring all this plus some more documents. As stated before, children older than 12 but younger than 18 can travel alone if their parents sign the correct indemnity form, provide an affidavit from at least one parent in cases of travel in and out of South Africa, and, in cases of a legal guardian, a court order proving legal rights.

Eagle Liner does not allow the consumption of alcohol and cigarettes, narcotics, hazardous/harmful chemicals, explosives/toxic substances, firearms, ammunition, coffins, or corpses. Animals are also not allowed unless they are trained guide dogs to assist blind people.

You can contact Eagle Liner by mail, telephone, and email. You can also go onto Eagle Liner’s website and check out regional offices to contact. There are regional offices in Gauteng, Free State, and even in Zambia and Zimbabwe. If you want a more immediate response, you can call Eagle Liner via telephone. If you’re not comfortable talking on the phone, you can email Eagle Liner.

Eagle City Traveller's Club is a rewards program in which you earn something every time you travel. Points can be switched to currency when you want to redeem points, but only if the card is present. Voucher claims and campaigns are unable to earn points. If you lose your card, you'll have to pay 50 rands to replace it.*

You'll find power outlets or USB plugs on most Eagle Liner buses, so you can charge your phone while traveling. We recommend bringing a battery pack to make sure you won't run out of battery, or bring a good book and stay entertained throughout your bus ride.

Instantly secure your bus tickets with two simple and convenient options: credit card or Instant EFT transfer. For the credit card, just plug in all of the necessary information when making your online purchase. For the transfer, simply choose "Instant EFT" at checkout then follow a few easy steps to pay for your tickets easily and safely.