How to travel from Edmonton to Calgary

Someone swap my bag with his/her bag. I need it as soon as possible. I have my medicines and other important documents there as well. I am so unsatisfied for the cheap and poor services of the ( The Canada Bus).

I didn’t enjoy the bus arrival time it came late and I spent 5 hours on a 3 and a half hour trip

Didn’t enjoy: 1) Couldn’t put my large bag under the bus because it was late (and had to put it under my legs the entire trip since there was no room in the overheard bins for it either)& 2) too hard to find pickup spot which did not seem to exist! 3)someone was sitting in my seat when I boarded the bus

Our driver Adrian was amazing. Great driver. Very friendly and helpful. Knew the exact times for every drop off. He was fun and entertaining.

The driver was polite, clear and expeditious. We made our destination in a timely manner.

Managed, courteous and helping driver. On time and smooth driving. Seat was not comfortable.

I appreciated the ease of checking in and traveling to Calgary. We left within 5 minutes of our scheduled time and arrived about 15-20 later than anticipated at the final stop in Calgary. The seat was comfortable, but there were a lot of empty seats on the bus and I was sitting next to someone making it a bit more difficult to do work. This was my first experience on a bus between Edmonton and Calgary and I would do it again.

Too small seat .. booked with others even tho there was a lot seat weren’t taken

It was very crowded. There was very little room for my carry-on baggage. The arrival was delayed by 1/2 hour.

I enjoyed the beverages and water. I didn't enjoy that the bathroom was smelly. I enjoyed that there were lots of hand sanitizing cloths available.

I enjoyed the ride. The seats were nice. They played 2 movies from Edmonton to Calgary. The walking rows were spacious and there was free snack foods. The only reason I didn't give it 5 starts is because of the 2 ports that are 110 outlets just below the window. Without having these behind the seats, it makes it inconvenient for the customer sitting on the inside window seat to have to have cables running over their lap for the customer on the rowside seat that is looking to use an outlet. Other than that though, the trip was awsome and the wifi was hard to stay connected to having intermittency issues.

Driver was eating and talking to passengers while driving instead of paying full attention to the road. We arrived with 20+ min delay. Washroom was dirty and smelled bad. Many power outlets were not working.

It was a comfortable ride. Amazing staff and the driver is such a nice person. He handled the passengers trip with such safe and smooth driving.

Overall I had a wonderful experience with ebus. I was traveling for work and I found everything was efficient and on time period for the most part staff was extremely friendly and helpful. I did, unfortunately, have one negative experience with the staff member. The staff member in red deer on December 4th was rude and confrontational. She rather aggressively insisted I put my purse and water bottle up in the carry on. I have been traveling with these items On December 3 all the way from Edmonton downtown to Calgary downtown office, and was traveling December 4 from Calgary to downtown Edmonton. No one else had a concern as it was a fairly small handbag. This woman insisted, arguing rudely that this was a safety concern. I work in safety – these items were not an issue. I chose to not continue the confrontation, moving them to carry on (despite the fact that the purse did not have a zipper and exposed my cash and other personal items. I found her behaviour abrasive and uncalled for in a professional service. I must say, however, all other staff were extremely courteous. In Calgary DT office on Dec 4, the driver even offered to hold my luggage behind the counter while I quickly tried to run and grab food before the trip. Overall, the experience was positive.

The bus was clean. Comfortable. All staff were friendly and helpful. The bus driver was awesome. Tide was relaxing. He explained everything clearly over the microphone about each stop. He was very helpful for passengers getting on and off at each stop.