Bus Tickets from Qumbu to Johannesburg

Didn't enjoy being stuck for 7 hours straight near Petermaritzberg 😒, our bus broke down and we had to wait for a mechanic which was very annoying.

For the first time since using intercape from Qumbu to Johannesburg, I had to choose the seat for myself and sat comfortable as I always get reserves from people coming from Umtata who will not even be interested to move for those boarding from other cities. Recommendation for this may be can be solved by allocation of seats whilst booking. Orientation to customers on how to use/flush the toilet, as the toilet will be flushing but people will not know how to use it or where to get the button to flush. Lastly alcohol intoxicated people also disturbs customers.

The bus was late from Umthatha to Qumbu. There was no connection. About 40-45 minutes late. Got into the bus and I am so grateful to the driver who noted that the brake had faulty between Kokstad and Pietermaritzburg. We stopped and he updated us and a mechanic was called. 3 hours later he couldn’t fix the bus. They called in a different bus. I feel like instead of us waiting for the mechanic to fix they should have called in the bus to take us while he worked on it. The wait was pointless and delayed the passengers. Overall the travelling was not bad I was sleeping the whole time .

It was a nice trip when going when they were suppose to pick me up in Qumbu they didn't, for return bus. When I called the office no one was there to answer call. I finally I got the driver's number he told me that they don't pickup in Qumbu whereas I booked a ticket and the approved. I ended up booking with Intercape and I'm still on my way back I will be more than 5 hrs .Delta really disappointed me and my siblings they shouldn't have approved our return tickets if they know they don't pickup in Qumbu.

The bus didn't pick use up at Qumbu on the 16 June2024.We booked a return for 5:05 the bus passed use the whole we were waiting there.We called all the numbers on the ticket to find out what was going on, the calls didn't go through. We searched for bus drivers numbers we managed to get hold of him, he confirmed that indeed he passed there he didn't spot. They passed use were they dropped use at the first place. We are not happy at all whit the service of Delta they are unprofessional.

The bus was not arrive at my leaving place until today, with no reason to me, because I didn't get not even SMS to alert me they don't come

It was very late the bus delayed by 3 hours